Legal

Privacy Policy

Last Updated: 15 March 2025

Saksama Legal (referred to in this policy as "we", "us", or "our") is committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains how we collect, use, and protect personal data provided to us in connection with our practice and this website.

1. Introduction and Scope

This policy applies to personal data collected through our website at saksamal.pro, through direct correspondence, and in the course of our legal practice. By using this website or submitting an enquiry, you acknowledge that you have read and understood this policy.

We are a data user as defined under the PDPA 2010. Our registered office is at 18, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia.

2. Data We Collect

We may collect the following categories of personal data:

• Enquiry data: Name, email address, phone number, and the content of messages submitted through our contact form
• Communication data: Emails, correspondence, and notes from telephone conversations
• Client data: Identification documents, financial information, and other data provided in the course of a legal engagement
• Website data: Technical data collected automatically when you visit our website, including IP address, browser type, pages visited, and visit duration (via analytics cookies, if you have consented)

How data is collected

Data is collected through the enquiry form on this website, direct email or telephone contact, and through documents provided during a legal engagement. Analytics data is collected automatically through cookies where you have given consent.

Legal basis for processing

We process personal data on the following bases: your consent (for marketing communications and analytics cookies); the performance of a contract or pre-contractual steps at your request (for enquiry and engagement data); and our legitimate interests as a legal practice in responding to enquiries and maintaining client records.

3. How We Use Personal Data

• To respond to enquiries and arrange consultations
• To perform legal services under an engagement
• To maintain client files and comply with professional obligations
• To send communications relevant to ongoing or completed matters
• To comply with legal and regulatory requirements, including Malaysian Bar Council obligations
• To improve our website using aggregated analytics data (with consent)

We do not use personal data for unsolicited marketing without your explicit consent, and we do not sell or rent personal data to third parties.

4. Data Sharing

We may share personal data in the following circumstances:

• With regulatory bodies: Where required by law, court order, or our professional obligations as members of the Malaysian Bar
• With co-counsel or specialists: Where you have engaged us on a matter that requires input from tax advisors, valuers, or other legal practitioners, we may share relevant information with those parties with your knowledge
• With service providers: We use third-party services for website hosting and analytics. These providers process data only as instructed by us and are bound by appropriate confidentiality and data protection obligations
• Third-party analytics: If analytics cookies are enabled, data is processed by Google Analytics in accordance with Google's privacy terms

5. Data Protection Measures

We maintain appropriate technical and organisational measures to protect personal data, including:

• Secure, access-controlled file management for client documents
• Encrypted email communications for sensitive matters where applicable
• Limited internal access to client information on a need-to-know basis
• Regular review of data handling practices

In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, we will take appropriate steps in accordance with applicable law, including notifying affected individuals where required.

6. Data Retention

We retain client files for a minimum of seven years following the conclusion of a matter, in accordance with standard legal practice obligations in Malaysia. Enquiry data from individuals who do not proceed to engagement is retained for up to twelve months. Website analytics data is retained for up to twenty-six months, then deleted automatically. You may request deletion of enquiry data at any time, subject to our professional obligations.

7. Cookies

Our website uses cookies. Essential cookies are required for basic site functionality. Analytics and preference cookies are optional and require your consent. Please see our Cookie Policy for full details and controls.

8. Your Rights Under the PDPA 2010

As a data subject under Malaysian law, you have the right to:

• Access personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for processing based on consent (without affecting prior processing)
• Request that we cease processing your data for direct marketing purposes
• Request the deletion of data we no longer need to hold, subject to legal obligations

To exercise any of these rights, contact us at [email protected]. We will respond within twenty-one business days.

9. International Data Transfers

Personal data is primarily stored and processed within Malaysia. In limited circumstances — for example, where a client engagement involves counterparties or advisors in other jurisdictions — data may be transferred internationally. We take steps to ensure that any such transfers are conducted with appropriate protections in place.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend that you review their privacy policies independently before providing any personal data to them.

11. Children

Our services are directed at adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us and we will take appropriate steps.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with the updated date. Continued use of our website after a change constitutes acceptance of the revised policy.

13. Contact

For data-related enquiries, corrections, or to exercise your rights:

• Email: [email protected]
• Address: 18, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia
• Phone: +60 3-2178 4692